Like Mickey Rourke and Twinkies, some things just deserve a comeback. That’s why our Talent Tip is going to tackle the topic of cover letters once again!

As you might imagine, I have the great fortune of reading many cover letters each day. Some are fabulous; some make me question humanity.

The good news is that it doesn’t take Billy Shakespeare to craft a good cover letter. By avoiding a few common pitfalls and including some key ingredients, anyone can master it.

Let’s start with the pitfalls. Here are the three most common cover letter mistakes I see:

1. Generic Cover Letters – Buying generic dish soap is one thing. Writing a generic cover letter is another. Here’s a hint from Heloise: Don’t do it. Generic cover letters indicate you haven’t taken the time to carefully investigate the job for which you are applying. They also signal that you’re busy applying for so many roles at the same time that you can’t be bothered to tailor a cover letter for each. Finally, generic letters strongly imply you don’t give a rip about whether or not you get the job. (Which is a good thing, because most of my clients won’t be impressed enough to offer an interview.)
2. Me, Me, Me, Me, Me, Me, Me! – Cover letters are supposed to showcase your skills, abilities, and interest in the job; but you don’t want to be braggadocios and turn the letter into a Me-fest. Knowing where to draw the line can be tricky. Here’s a simple suggestion: include at least one full paragraph about the organization to which you’re applying. Explain why you care about the work it does and why you want to help advance its mission.
3. Grammatical and Spelling Errors – I sound like a broken record here, but I feel compelled to mention it yet again. Grammatical and spelling errors are the most common reason my clients reject candidates. This is a quote I received recently from a client about a candidate: “He looks good, but has a big error in his cover letter…” And that was the end of that.

Now that we have the NO–NOs out of the way, let’s talk about the critical items to include in your cover letter.  I think there are five must-haves, preferably in this order:
1. The Job – You probably got the hint with my tongue-lashing above about generic letters. But just in case you took a bathroom break and missed it, make sure you mention the job for which you are applying.  Include the specific title (some groups simultaneously hire for multiple roles in the same department) and, if possible, tell the organization how you learned about the opening.
2. Why You’re Interested – Again, I’m sure you got the picture from the pitfalls section; but to be sure, you should explain why you are interested in the role. Don’t forget to detail how you are philosophically aligned with the organization’s mission. Don’t be afraid to be passionate. I promise the person doing the hiring is passionate about the cause, too.
3. Why You’re Qualified – Include a brief summary of why you are qualified for the role. There’s no need to rehash your entire résumé – just hit the high points.
4. Special Requests – If the application instructions asks for specifics such as salary requirements or start-date availability, make sure to include them. Neglecting such requests can really irritate hiring managers, and nobody wants an irritated hiring manager.
5. Clarifications – You should use the cover letter to explain things that do not belong in a résumé or things that appear on your résumé but may need clarification. For instance, you may want to mention why you are on the job market (i.e. your organization is expecting layoffs, the campaign will be ending in November, etc.). You may also want to articulate whether you are willing to relocate, why you had a gap in your job history, etc.

You’re all set. Go forth and produce a great cover letter! And grab a Twinkie while you’re at it.

Raise your hand if you like following directions.

That’s what I thought. A lot of us liberty-loving folks shy away from someone else telling us what to do.

Related story-time: I was recently assembling two beach cruiser bikes with my husband. I ripped open one of the boxes and stared at the cornucopia of pieces and parts. The only shapes that were immediately identifiable were the tires and the always-practical front basket.  (That’s right – we have baskets on our bikes and we’re not ashamed. Mind you these are Huffy beach cruisers, not Cannondale road bikes. We won’t be wearing spandex logo gear whilst riding these puppies; we’ll be in flip flops, baby!)

Anyway, back to the story. Despite the fact the parts on the garage floor looked foreign to me (for all I knew, they could have been pieces of a Winnebago), the last thing I was going to do is pick up that 156 page manual and read the instructions.

My husband, on the other hand, is much more precise than I am. (One of the many reasons we’re great together.) So, he picked up the manual and began turning that Winnebago into a bike. He’s a good man, that Mr. Dixon.

Thanks to his following directions, we were cruising around the neighborhood in no time. Had I been left to my own devices, I’d probably still be sitting there staring at the parts.
Now, let’s apply this logic to job applications. It will pay big dividends if you follow instructions carefully before you shoot off your resume to a hiring manager.

Case in point, earlier in the year I worked on a senior level search in which candidates were asked to submit several items in one PDF document. The instructions were clear as day, but fewer than half of the applicants followed them. Some candidates failed to send the correct materials while others sent the required materials in an incorrect format. Some candidates seemingly made up their own application instructions and followed those instead (10 points for creativity!).

I’m a charitable person (well, sort of); therefore, I gave the applicants a chance to reapply correctly. I’ll be darned if many of them still didn’t follow the instructions on the second try! Oh boy.

Now, if you think I’m a stickler, you should talk to my clients. The most common reaction I get from clients is, “If the candidate can’t follow simple application instructions, how will he/she perform on the job?” They also say, “If the candidate doesn’t care enough to read the instructions, he/she must not be very interested in the job.” It’s hard to argue with either point.

So, I beg of you, next time you apply for a job, carefully read the application instructions! Failing to do so could cost you an interview and, therefore, the job.

And the next time you assemble a bike, get your detail-oriented spouse involved. Happy trails!

As you might remember (and I know you remember because you sleep with a printed copy of Talent Update under your pillow at night), last month’s Talent Tip contained recruiting advice that suggests you do a little pre-work before you get hired.

The response I got from readers was over the top. And I don’t mean Obama-taking-a-selfie-at-Nelson-Mandela’s-memorial-service-over-the-top. I mean a good over the top!

Here are three highlights you will enjoy.

First, I heard from Pamela Stubbart about an idea called the “Briefcase Technique.” She wrote:

Well said, Pamela! Very slick indeed!

I also heard from Dave Doctor, who told me about a concept inspired by a book called “Don’t Send a Resume: And Other Contrarian Rules to Help Land a Great Job.”  In Dave’s words:

I think Dave’s hybrid approach is perfect. I know too many hiring managers who will gladly hit delete if you don’t send along the required materials. But nearly all of them would gladly entertain reading useful suggestions if they came in tandem with a résumé and cover letter.

Finally, Shana Kluck Teehan shared an inspiring story about landing job that involves going above and beyond.  Shana wrote:

Wow! It doesn’t get any better than that, does it? Thanks to all of the folks who sent us inspiring ideas and thoughts.

If you have any selfies with fetching foreign digitaries, please share those as well!