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Talent Tip #42: Recommendation Investigations, Your Reputation, Kiss Cams, and My Dream World

February 19, 2013 by Talent Market

I know what you’re thinking. How in the Sam Hill is she going to tie all these things together? Well, stay with me.

In the last few weeks, I’ve seen some interesting things transpire related to recommendations, referrals, and references.  It occurs to me that there are three issues we should discuss. Here goes.
1. Recommendation Investigation: Is a Referral Necessarily a Recommendation?  Hiring managers often receive applications that start with lines like this, “My friend John Doe suggested I apply for this role.” At first glance, you’re inclined to think that John has offered his tacit recommendation for the candidate. And, of course, that’s exactly what the applicantwants you to believe. Not so fast, my friend!

When this happened recently, I went straight to the source. It turns out the candidate had reached out to John Doe for his thoughts on the role, and all John Does had done was direct the candidate to the official application instructions. Furthermore, when I asked the source for his honest assessment of the candidate, it was far from a glowing endorsement.

Moral of the story? Be sure to investigate cases such as this to determine what the referrer really thinks of the candidate.

2. Your Recommendation, Your Reputation. Have you ever had a less-than-stellar former employee or co-worker ask you to serve as a reference? Talk about awkward. It reminds me of that time I was on a (sub-par) first date at a hockey game and ended up on the Kiss Cam.Ugh. But I digress.  kiss cam 2

Serving as a reference for someone with questionable talent or ethics isn’t just awkward – it’s dangerous. If an organization makes a hire based on your recommendation, it could come back to negatively affect your reputation.  My advice is to politely decline reference requests unless you can enthusiastically endorse the candidate.

3. My Recommendation Dream World. In my dream world, people would be honest when they receive reference calls (official or not). They would provide glowing recommendations only when warranted, and they would share important information to inform the organization’s hiring decision.

Sadly, we don’t live in my dream utopia. We live in a lawyer’s Shangri-La: a litigious society in which giving a negative reference may expose one to legal liability.  So, what’s a person to do if he has less-than-positive feedback and a concern about liability? My non-lawyer advice is to provide a neutral reference or simply refuse to provide one at all. It’s not ideal; but, at least, you can sleep at night knowing you didn’t provide a load of horse fertilizer to an unsuspecting employer.

Oh, and in my dream world, I’d never end up on the Kiss Cam on a bad first date. Sigh.

Filed Under: Talent Tip

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About Us

Claire Kittle Dixon

Claire Kittle Dixon
Executive Director
Claire has more than a decade of experience in the talent development field. She…
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Lauren Skiver

Lauren Skiver
Talent Manager
Lauren comes to us from our parent nonprofit, DonorsTrust, where she was the Outreach…
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Katy Ranville
Network Engagement Manager
Katy began her career at the Institute for Humane Studies and later joined the Cato Institute…
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Wait, You’re a Nonprofit?

Talent Market is a nonprofit. We’ll wait here while that sinks in. We know it’s a crazy concept, but it’s been working like a charm since 2009.

Talent Market’s mission is to promote liberty by providing talent for critical roles within the free-market nonprofit sector.

We provide free consulting and recruiting services to free-market think tanks, policy organizations, research centers, and capacity building institutions dedicated to advancing the principles of limited government and free enterprise. (We do not work in politics, nor do we work with organizations that address social issues.) Talent Market believes that the road to prosperity is paved with freedom and that the success of our movement hinges on the talent that will take us there.

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