As the “middle child” on a five-person team at Talent Market, I get the best of both worlds—I equally enjoy my more senior colleagues’ Office Space jokes and my Gen Z colleagues’ daily contributions of slang and memes in the team chat. Working between these two groups has shown me just how different perspectives can bring out the best in a team.
But it’s not all smooth sailing. I’m often reminded of the story of Goldilocks and how it took a bit of trial and error to find the porridge, chair, and bed that were just right. In the workplace, the same goes for balancing Gen Z’s unique style with the needs of Boomer, Gen X, and Millennial managers. Here are some insights to help everyone find that happy medium—and work together like a team of fairy tale heroes.
Purpose, Not Just Jobs
Gen Z cares deeply about purpose and is motivated by seeing how their work contributes to the mission – in fact, a recent EY survey indicated that Gen Z ranks making a difference in the world and enjoying their work as significantly higher priorities than making a lot of money in their careers. And while they think titles and hierarchy are fine, what really drives them is feeling part of something meaningful, with their unique role highlighted as part of that bigger goal.
- Goldilocks Tip for Managers: Be transparent with your Gen Z employees about how projects and roles fit into the mission. It’s not just about crossing tasks off a list—it’s about connecting each project to the impact your team is making. Remind them that even the smallest of tasks can be absolutely mission-critical.
- Goldilocks Tip for Gen Z: Not every part of your role will be glamorous, fun, or have an immediate impact on making the world a freer, more prosperous place. Embrace a range of learning experiences, even if they don’t feel groundbreaking. After all, you are the most junior employees on staff and it only makes sense for your generation to handle a bit more of the gruntwork. Remember that learning every phase of the operation will be helpful for you down the line as you move up and expand your responsibilities.
Frequent Feedback, Not Constant Validation
Gen Z grew up in the world of instant notifications and validation in the form of Likes and Subscribes, so they often crave immediate feedback on both daily tasks and larger projects. And while it’s always been true that feedback is more effective when it’s timely and constructive, there is a difference between a good feedback culture and one of constant validation.
- Goldilocks Tip for Managers: A quick check-in or comment can go a long way. Frequent feedback helps with course correction and keeps everyone engaged. And every bit of feedback and mentoring you give your Gen Z employees will hopefully make them more productive and valuable to the team.
- Goldilocks Tip for Gen Z: Remember, feedback might not always come instantly, and that’s okay. Often, waiting allows for deeper, more meaningful insights that help you grow. And if you want feedback, ASK! But be ready for honesty. Your manager’s job isn’t to offer validation; it’s to achieve a mission (and ideally help you grow in the process!).
Efficiency, Not Shortcuts
Gen Zers might not be old enough to remember the origin of the phrase “There’s an app for that!” but they certainly have grown up in a world where there really is an app, tool, or platform to solve most of life’s problems.
That means our Gen Z colleagues are often quick to spot ways to streamline workflows, bringing a fresh perspective on efficiency. But sometimes, what seems like a shortcut can miss the bigger purpose behind an established process.
Finding the balance means appreciating Gen Z’s knack for innovation while ensuring quality and structure don’t get lost.
- Goldilocks Tip for Managers: Stay open to Gen Z’s ideas on efficiency—sometimes a small tweak or using a new AI-powered tool can make a big difference. Just because you’ve always done it that way doesn’t mean you should keep doing it!
- Goldilocks Tip for Gen Z: Before stepping in to tell your boss you know better and can speed things up, ask why a process exists. Understanding the “why” can reveal nuances that help improve your approach. And if you start with questions before offering solutions, you’ll not only come up with a better solution, but I guarantee you’ll impress the higher-ups!
Guidance, Not Handholding
Gen Z has grown up with basically unlimited access to tutorials and step-by-step guides at their fingertips. In 30 minutes or fewer they can master everything from how to beat the latest Fortnite boss to how to make Japanese Souffle Pancakes.
However, Gen Z’s easy access to guidance can often morph into a reliance. And while previous generations enjoyed tinkering their way through problems, Gen Z often prefers complete instructions from the boss, replete with a “Troubleshooting Guide” at the end. If you suggest “trial and error” to them, they might ask if that is a new series streaming on Hulu. So, while they value independence, they are often less excited to dive in without direction.
- Goldilocks Tip for Managers: Provide an initial framework or point them in the right direction—this helps them get started without needing every detail. But be prepared for them to have questions. Once they understand the basics, they’re more than capable of running with it. Encourage them to work their way through the process (after all, this is how one learns!) and only come to you when they are stuck.
- Goldilocks Tip for Gen Z: Embrace some trial and error. Not every project will come with a step-by-step guide, and the ability to figure things out independently is a powerful skill. And isn’t this where you get to show your boss what you can do that no AI tool can? (When all else fails, use your well-honed Googling skills to find resources on your own!)
Real Talk, Not Reality TV
Gen Z brings an honest, open approach to work, and they value a workplace where they can share openly and be themselves without pretenses. However, there’s a fine line between honest conversation and treating the workplace like a stage for every thought and feeling. Oversharing about your high-drama weekend breakup or detailing your favorite TikTok influencer’s open marriage may feel natural but can disrupt focus in a professional setting.
- Goldilocks Tip for Managers: Foster an atmosphere that values honest communication while setting boundaries around what’s appropriate. Be clear about where the line is—encourage openness while defining “oversharing” so it doesn’t become distracting. A quick, respectful reminder that certain topics are better suited to after-work chats can help maintain a professional balance.
- Goldilocks Tip for Gen Z: Bring your personality to work, but remember—this is still a professional environment, not happy hour with friends. Choose moments to share that build trust without overwhelming and save the play-by-play for after-hours. Remember, sharing appropriately keeps everyone focused on common goals and shows you’re serious about the mission.
Finding the “just right” balance between generations can feel like a fairy tale quest of its own, complete with a few detours. But when each generation brings its strengths to the table—and gives each other some grace along the way—the result is a team that’s stronger, more adaptable, and a lot more fun.
And if navigating generational quirks means mixing Office Space quotes with the latest TikTok trends? Consider it a storybook ending, where everyone has their place (and no one gets left with the hard chair).