About Do No Harm
Do No Harm is a membership nonprofit made up of physicians, nurses, medical students, patients, and policymakers focused on keeping identity politics out of medical education, research and clinical practice. We believe in making healthcare better for all – not undermining it in pursuit of a political agenda. Do No Harm seeks to highlight and counteract divisive trends in medicine, such as “Diversity, Equity and Inclusion” and youth-focused gender ideology.
About the Role
The Partner Advocate will report to the Senior Director of Programs and will provide support to the Programs & Research team. As the first point of contact for many member and source inquiries, this role requires strong communication skills, discretion, and the ability to assess and respond to requests effectively.
This is an excellent opportunity for a highly motivated self-starter who thrives in a fast-paced environment, builds trusted relationships, and handles sensitive information with care. The Partner Advocate will play a key role in engaging with members, processing incoming tips, and ensuring inquiries are addressed promptly and appropriately.
The Partner Advocate must embrace the mission of Do No Harm and be passionate about connecting with like-minded individuals who often entrust us with sensitive or confidential information. This individual will have the enthusiastic support of the organization’s leadership, who are equally passionate and committed to fostering strategic relationships with our members and external supporters.
Responsibilities include but are not limited to:
- Receive and process inquiries, concerns, and requests from sources, members, and potential members on the phone, via video conferencing, or in writing (e.g., email).
- Identify and respond using the member’s/source’s preferred method of communication.
- Respond to inquiries in a timely manner and perform follow-up to ensure the appropriate connection is made.
- Process information from incoming tips (which may be received via various online forms, emails, or messages from another Do No Harm team member) in the lead tracking system (Basecamp).
- Identify incoming messages and submissions that are hostile toward Do No Harm and report to supervisor if needed.
- Based on the member’s/source’s communication style and context of the information submitted, interpret the situation to determine his/her true motivation for disclosing the information.
- Use utmost discretion when responding to tips or inquiries. Most members and sources request anonymity when sharing information; this must be upheld at all times.
- May be requested to assist with tasks that are needed for special events, fundraisers, or awareness campaigns.
This full-time position is remotely based with 15 percent travel expected.
Qualifications
- Minimum of 3 years of hands-on experience in a public-facing role.
- Bachelor’s degree or higher (healthcare, communications, public policy, or related field preferred).
- Strong public speaking skills, including the ability to remain calm under pressure.
- Sound understanding of major policy issues within Do No Harm’s mission and scope.
- Strong writing and editing skills (knowledge of English language, grammar, spelling, and punctuation) and attention to detail.
- Strong critical and analytical thinking skills.
- Excellent organizational and time-management skills to meet deadlines.
- Ability to:
- Work with minimum supervision and handle multiple priorities simultaneously.
- Work independently and contribute to a collaborative team environment.
- Effectively listen and communicate verbally.
- Maintain strict confidentiality of member/source information, respecting requests for anonymity.
- Proficiency in Microsoft Office Suites (particularly Word and Excel); familiarity with other types of software or platforms (e.g., Salesforce) is a plus.
- Firm belief in equality before the law.
Salary
Commensurate with experience. Compensation package includes health (company-paid medical), retirement, flexible vacation, and sick days. Flexible work environment and schedule.
How to Apply
Qualified candidates should submit the following application materials (in order) in one PDF document:
- Cover letter including:
- An introductory paragraph describing three distinct reasons you are drawn to Do No Harm’s mission and how you came to those beliefs. Be sure to include at least one specific issue, case, or policy area that resonates with you.
- Salary requirements
- Resume
Applications should be submitted to Talent Market via this link: talentmarket.org/apply-for-your-dream-job/.
Questions can be directed to Stephanie Keaveney, Senior Manager of Outreach at Talent Market, who is managing the search process: [email protected].
There is no application deadline for this position. Applications are accepted on a rolling basis. This job will remain posted on our site until it is filled.
While we thank all applicants in advance for their interest in this position, we are only able to contact those to whom we can offer an interview. Only direct applications will be considered. No phone calls, please.
Talent Market is a nonprofit entity dedicated to promoting liberty by helping free-market nonprofits identify talent for critical roles. We provide consulting and recruiting services at no cost to 501(c)3 nonprofit organizations that clearly and directly focus on advancing the principles of economic freedom, free enterprise, free trade, free speech, property rights, rule of law, and limited regulation.
