Location: Virtual

About Open Therapy Institute

Open Therapy Institute (OTI) is a start-up nonprofit addressing socio-political bias in mental health care. We address countless issues that have been neglected because of bias, from the mental health costs of self-censorship and men’s issues to transgender and faith issues.

We work toward this goal in four steps: 1) Build scholarship with our new academic journal, 2) advance our ideas through our trainings for professionals and media engagement, 3) build a professional community through our membership, and 4) help this professional community connect to the millions of patients who are poorly served because of bias in the field.

OTI’s faculty includes leading professors at Ivy League universities, and we’re engaging in cutting-edge work that can address social problems in mental health and beyond. Our work has been highlighted by Dr. Phil, Dr. Drew, the Wall Street Journal, the New York Post, and other top-tier media outlets. Learn more at www.opentherapyinstitute.org.

Position Overview

OTI seeks a Director of Operations to join our leadership team. Reporting to the President, the Director of Operations will help to fully professionalize our new and growing institution. This full-time position will involve a diverse range of tasks, including project management, compliance, development support, HR, systems oversight, finance, and operations. The ideal candidate will be passionate about OTI’s mission, have high conscientiousness, and proactively find and address issues with compliance and operations.

The Director of Operations will manage one full-time staff member (an accountant) as well as a contractor and various vendors/experts. The Director of Operations may supervise additional staff members as the organization grows.

The Director of Operations will work from a virtual office. The projected annual salary range for this role is $80,000-$120,000, contingent upon the specific skills and experience of the selected candidate. We are also willing to explore higher compensation for an exceptional candidate or a lower range for a promising, less experienced candidate. As the organization grows, opportunities to expand skills and compensation are expected to be very high.

Responsibilities

Human Resources:

  • Draft job descriptions and the employee handbook, annual review process
  • Post/interview/hire/on-board for full-time and part-time positions (e.g., accreditation specialist, etc.)
  • Identify and retain contractors for specific tasks (lawyers, video editing)
  • Consult on employee/customer/member challenges, set policies
  • Review current procedures for efficiency and cost-effectiveness (fees, wages, prices for membership/workshops, etc.)

Developmental Support:

  • Track and manage ongoing communications with donors: sending email updates, scheduling meetings to check in, printing and mailing out materials regularly
  • Manage grant calendar
  • Help compile material for grant applications (budgets, 990s, board lists, etc.)
  • Track programming outcomes for up-to-date reporting
  • Find and cultivate new prospective donors and foundations, scheduling and helping to prepare for meetings
  • Find donor addresses and contact information, where lacking
  • Develop campaigns (like small donor targets for our online giving)
  • Help ensure compliance with charitable solicitation laws in the relevant states

Finance:

  • Oversee an accountant who will manage payroll and accounting
  • Set up a money market account for donor funds that haven’t been spent yet
  • Select insurance for board, liability, and employment
  • Obtain non-profit discount rates on things such as mail, tech subscriptions, NYC sales tax, etc.
  • Resolve technical issues with the bank
  • Help to estimate costs, set prices, and strategize spending plan for the year

Project Management:

  • Track organization-wide deadlines and workflows, following up with team members and scholars when needed
  • Seek out cost savings and efficiencies with contractors, employees, and other expenses
  • Oversee compliance related to filing grant reports, registrations and renewals related to taxes, assessing overlooked legal liabilities related to our programming,
  • Take over administration of our accreditation process for workshops
  • Adjust our clinical referral process to be more cost effective
  • Help to set organization-wide policies on membership revocation, workshop refunds, emails to members, and other such issues
  • Cultivate new ways to effectively promote and market our membership, workshops, podcast, and clinical services
  • Manage and set up in-person events, like dinners, conference sponsorships, and a potential OTI annual conference
  • Help to negotiate with other organizations to set sponsorships, collaborations on membership, or other mutually beneficial relationships

Systems Oversight:

  • Set up CRM (HubSpot) for OTI
  • Manage tools including Google Workspace, Google Ads, Google Groups for organizations, DNS problems with emails, software renewals, etc.
  • Resolve issues with website, membership discount codes, online offerings, membership portal
  • Manage safe, secure, and organized management of all essential OTI documents
  • Work with outside vendors to establish cyber-security, especially for any sensitive information related to patients, members, or donors

Requirements

  • 5+ years of experience in related roles preferred
  • Experience in non-profit management, development, and/or operations preferred
  • Experience in health care, academic research, or startups is a plus but not required
  • Ability to manage and contract with external vendors and experts (legal, accounting, marketing, etc.)
  • Adaptability and openness to change in a dynamic start-up environment; ability to manage evolving projects and collaborate with a wide range of personalities
  • Exceptional conscientiousness, organizational skills, communication, energy/drive, and project management skills
  • Alignment with and passion for Open Therapy Institute’s mission

To Apply

Qualified candidates should submit the following application materials (in order) in one PDF document:

  • Cover letter including:
      • An introductory paragraph(s) describing three distinct reasons you are drawn to Open Therapy Institute’s mission and how you came to those beliefs
      • How your experience relates to this role
      • Salary requirements
  • Resume

Applications should be submitted to Talent Market via this link:

https://talentmarket.org/candidates/apply-for-your-dream-job/

Questions can be directed to Claire Kittle Dixon, President of Talent Market, who is assisting with the search: [email protected].

There is no application deadline for this position. Applications are accepted on a rolling basis.

This job will remain posted on our site until it is filled.

While we thank all applicants in advance for their interest in this position, we are only able to contact those to whom we can offer an interview. Only direct applications will be considered. No phone calls, please.

Talent Market is a nonprofit entity dedicated to promoting liberty by helping free-market nonprofits identify talent for critical roles. We provide consulting and recruiting services at no cost to 501(c)3 nonprofit organizations that clearly and directly focus on advancing the principles of economic freedom, free enterprise, free trade, free speech, property rights, rule of law, and limited regulation.