You: A confident, proactive self-starter with exceptional interpersonal and communication skills to serve as a vital link between our supporters and the development team. Your role is to provide an outstanding donor experience that will help build and deepen donor relationships. One that not only expresses gratitude but also reinforces the impact and importance of their investment.

Them: Bureaucrats, city councils, mayors, governors, and federal agencies stripping Americans of their rights every day. There’s a lot of government overreach out there, and it’s backed by seemingly endless resources. But fortunately, like all lumbering giants, abusive government is most vulnerable when countered by individuals who act strategically and nimbly, take calculated risks, have each other’s backs, work together to achieve, and are confident in, and passionate for, the cause of liberty—the very sort of swashbucklers we employ in spades here at PLF.

Us: We fight back. Pacific Legal Foundation is the nation’s first and most successful public interest law firm dedicated to vindicating individual liberty. PLF has an unmatched record in the U.S. Supreme Court, with 18 victories at the Court. We also have more than a hundred active cases across the nation.

We are a next-generation public interest law firm. What does “next generation” mean for a legal nonprofit? It means we aren’t interested in doing the same thing as everyone else. We aspire to be the best player in a constantly changing game.

Here’s what you get to do in this role: 

In this role, you’ll carry out and manage a thoughtful, well-executed stewardship process that ensures every PLF supporter feels genuinely thanked and clearly understands the impact of their gift.

You will also manage a portfolio of approximately 600 donors in the $1,000-$5,000 range that will also grow to include some major donor stewardship. You will be their point of contact at PLF, and you will be answering their questions, updating them on their interests, and thanking them for their support to maximize donor retention and upgrades

Your commitment to donor cultivation and stewardship will help build the foundation for a supporter’s long-term relationship with PLF

This is a full-time, permanent position reporting to PLF’s Director of Stewardship and Operations. This is a fully virtual role that can be based from anywhere within the U.S.

In practice, your specific job duties will likely include:

  • Donation and Stewardship Management—Ensuring a top-notch donor experience for acknowledgment and stewardship of contributions while adhering to the highest standards of accuracy and timeliness. Create and implement regular, consistent communications to engage donors and build relationships that secure renewed or increased support. Collaborate with the Annual Giving Manager and Donor Officers to identify and cultivate donors with potential to move into the major gifts pipeline. This includes collaborating with Development staff on follow-up and personalization opportunities
  • Customer Service Management—Develop and maintain a process for handling donor inquiries, issues, and stewardship in accordance with the highest levels of customer service. Demonstrate an empathetic disposition and perseverance; reflect an optimistic and positive attitude and convey sensitivity to the needs of our donors. Inspire a donor-first culture within Development and across the organization, ensuring that PLF consistently delivers a “wow” experience to donors
  • Donor Record Management—Maintain accurate, updated donor records by ensuring that all donor interactions are recorded in our development database. Develop and manage a process to reengage lapsed mid-level donors, while identifying those with increased giving potential for targeted cultivation and prospect research

This role is ideal for someone with:

  • 2+ years of experience in fundraising or sales, preferably in customer relations; relevant internships will be considered experience
  • Passion for fundraising and for the ideas of freedom and individual liberty will be crucial in communicating with PLF supporters
  • Ability to travel, approximately 5-10%
  • Clear and professional in verbal and written communications
  • Attention to detail, organizational skills, and the ability to prioritize multiple tasks
  • Demonstrated problem solving ability
  • Proficiency with technology, including database management skills. Experience in Salesforce is preferred
  • Proven ability to build an easy rapport and interact well with others at all levels, both externally and internally
  • Interest in growing with PLF over time

General Information:

Pacific Legal Foundation identifies and litigates important legal issues to set landmark precedents that will benefit Americans nationwide. Using strategic and principled litigation, communications, and research, we battle for freedom in the nation’s courts and the court of public opinion. As a national nonprofit organization, PLF has brick-and-mortar offices in Sacramento, CA; Arlington, VA; and Palm Beach Gardens, FL, although approximately half of the staff works from home across the country. You can work physically in any of our offices or request to work virtually.

PLF is committed to recruiting and retaining the highest-quality talent available nationwide, and we offer a total compensation package that includes a competitive salary, medical and dental insurance, and employer-paid retirement savings.

We take work-life balance seriously through our generous paid leave and flextime policies. We have a flexible, collaborative, positive, and collegial work environment. We take pride in investing in your future and encourage internal advancement. PLF is the place for someone principled, tenacious, and determined to succeed in positively shaping the future of our country and restoring real limits on government power. Join us.

To Apply:
Qualified candidates should submit the following application materials (in order) in one PDF document:

  • Cover letter including:
    • An introductory paragraph describing three distinct reasons you are drawn to the Pacific Legal Foundation’s mission
    • Salary requirements
  • Resume

Applications should be submitted to Talent Market via this link: http://talentmarket.org/candidates/apply-for-your-dream-job/

Questions can be directed to Bailey Drouant, Project Manager at Talent Market, who is managing the search: [email protected]

There is no application deadline for this position. Applications are accepted on a rolling basis. This job will remain posted on our site until it is filled.

While we thank all applicants in advance for their interest in this position, we are only able to contact those to whom we can offer an interview. Only direct applications will be considered. No phone calls, please.

Talent Market is a nonprofit entity dedicated to promoting liberty by helping free-market nonprofits identify talent for critical roles. We provide consulting and recruiting services at no cost to 501(c)3 nonprofit organizations that clearly and directly focus on advancing the principles of economic freedom, free enterprise, free trade, free speech, property rights, rule of law, and limited regulation.